Service Design Process: The Service Design Process is a customer-centric approach to developing and improving services. It involves understanding customer needs, defining service requirements, and designing a service delivery model that is efficient and effective. The process typically includes stages such as research, ideation, prototyping, testing, and implementation, ensuring that services are designed to meet customer expectations and organizational goals.
Tags: customer experience mapping, design thinking for services, service design diagram, service innovation model, UX design process