Tag Archives: value chain framework

Services Value Chain Analysis

Posted on by
Services value chain analysis

Services Value Chain Analysis: This model adapts Michael Porter’s value chain to the service industry, mapping key activities that add value to customers—from service design and delivery to after-sales support. It helps organizations identify inefficiencies, optimize processes, and enhance the customer experience. It’s particularly useful for consulting firms, IT service providers, and customer support operations that want to improve service quality and profitability.

Porter Value Chain

Posted on by

Porter Value Chain – Porter’s Value Chain – Value Chain Analysis – Value Chain Management – Porter value chain framework – Michael Porter’s strategy – Internal Strategy Diagram – Internal strategy – Business Process strategy – value chain diagram – Michael Porter’s forces – Competitive Advantage – Competitive Advantage framework – Michael Porter suggest a value chain strategic model for sustaining competitive advantage and evaluating business processes as either primary Continue reading Porter Value Chain→